Struggling mum-of-two forced to live with no carpets due to baffling housing rule

A number of families are being forced to live with no carpets due to a bizarre social housing rule which requires social housing tenants to rip up carpets when they move out

Danielle Spencer is being forced to live with no floor coverings

Struggling families are being forced to live with no carpets due to baffling social housing rules which force tenants to rip up carpets and floorboards when moving out.

Mum-of-two Danielle Spencer lives at home with her two daughters, 17 and 12, as well as her grandson, four, after being driven out her former home after it was destroyed by a fire.

The 41-year-old moved into a house run by Progress Housing Group, which state social housing tenants must rip up carpets and floorboards when they move out, giving new tenants a blank slate.

Danielle said it was “heartbreaking” she has to sleep on a blow up mattress while struggling to keep warm at the property in Preston, Lancs.

Ms Spencer says she is struggling to get warm as she lives without flooring



Progress Housing Group claim that they offer “lots of support” to those moving in, but campaigners are asking for them to change the policy.

Danielle told the BBC : “I’m walking round and I can’t even take my shoes off.

“I lost all my possessions in the fire, so I’m having to use an airbed. There’s no carpet underneath so it’s only a matter of time until it’s going to pop.

“With energy prices rising it costs an absolute fortune, I’m worried I’ll end up in debt.”

She also admitted how concerned she was for her children and grandchildren after being unable to afford to heat.

The bizarre rule has lead to other social housing tenants to come forward with similar problems to Danielle. One tenant, who did not want to be identified, said her family was living with no carpet either.

And having lost her job in the pandemic, she has little money for new carpets and has been unable to seek any organisations who can assist her.

A Preston resident says living without floor coverings is “upsetting”



Local authorities such as Crisis schemes can offer support with furniture but are limited with carpets or floorboards they are able to provide.

Sarah Dillingham, from Hertfordshire, told the BBC she had to remove carpets while she clearing her late mum’s new carpets, which had only been fitted seven months earlier.

She was told she would be fined if she left the carpets in.

Sarah told the BBC : “I was absolutely dumbstruck, it just seemed so wasteful.

“It beggars belief that people are having to live in properties with bare floors, when people are willing to leave them if they are wanted.”

The demand from housing residents is soaring with some charities unable to cope with the increasing demands of tenants.

Campaign group End Furniture Poverty is pressing social landlords to revamp the policy of stripping carpets, adding flooring was “an essential item”.

Claire Donovan, head of policy at End Furniture Poverty, said: “They say it is because the flooring is dirty, or it may contain fleas if the previous tenants had pets, but in these cases it could be cleaned.

“Sadly it is quicker and cheaper to rip out the flooring rather than clean it.

“We urge social landlords to stop this at once and start thinking about the social and environmental cost.”

Progress Housing Group executive director, Tammy Bradley, said: “Even in these situations when we come to do the property works, there may be cause to take up the flooring for various reasons.”

But added: “Predominantly floor coverings would be provided in kitchens and bathrooms only”, but “on occasion, we do agree for floor coverings to be left”.

The housing group offers support to tenants, including referrals to charities and help with employment or feeling domestic violence.

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